Accessibility Information
For details on Accessibility at each attraction, please visit the attractions website directly for more information, including ride passes.
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ALTON TOWERS 'ESSENTIAL COMPANION' TICKETS.
From Thursday 4th April 2024 Carer ticket reservations will be removed from the online booking journey for Alton Towers Resort. Carer tickets to be renamed to 'Essential Companion' tickets. Essential Companion tickets will now be 'Collect at Attraction' only, upon presentation of valid documentation (CLICK HERE to see FAQ’s for valid documentation).
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RIDE ACCESS PASS - RESORT THEME PARKS.
Merlin Entertainments offer a Ride Access Pass to guests who may find it difficult or cannot stand for long periods of time either due to a physical disability or a learning/emotional impairment. It does not enable instant access to a ride and is not a fastrack pass. It assigns you a virtual wait as opposed to standing in the queue line. Guests with a Ride Access Pass can take up to 3 friends. CLICK HERE to view "What is a Ride Access Pass and how do I apply?" (opens in a new browser window) .
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ACCESSIBILITY GUIDES:- Resort Theme Parks and Warwick Castle - CLICK HERE for more details.
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ACCESSIBILITY POLICY:- Resort Theme Parks and Warwick Castle - CLICK HERE for more details.
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RIDE ACCESS PASS:- Resort Theme Parks - CLICK HERE for more details.
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ACCESSIBILITY GUIDES:- London Attractions - CLICK HERE for more details.
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PRICE POLICY FOR DISABLED GUESTS:- London Attractions - CLICK HERE for more details.
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WHEELCHAIR USERS POLICY:- London Attractions - CLICK HERE for more details.
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PUSHCHAIR POLICY:- London Attractions - CLICK HERE for more details.
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Age & Height 2024 Requirements (Under 2s/90cm/120cm Go Free) - CLICK HERE for more details.
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